Cancellations

Cancellations

WillBBQ may cancel your order before delivery in whole or in part. We may do this even if we have received payment from you or sent you a tax invoice. Any cancellation shall be by notice to you via any of the contact details you have provided. The circumstances in which we may cancel your order are if:

  • any of the ordered products are not available;
  • there was any error in the description of any ordered products or their price as advertised by us;
  • your order is in breach of these or any other relevant terms and conditions or is contrary to any law; or
  • these Terms provide that we may not deliver your order.

You cannot change or cancel an order after it has been placed. If you wish to change or cancel your order please contact us as soon as possible on 0452579884, email [email protected]. If we agree to you changing or cancelling your order after it has been placed, we may do so subject to you providing proof of purchase, to the ordered products being in their original condition and packaging and to you agree to pay an amount we request on account of our reasonable costs of processing the change or cancellation.